About

This year marks the 20th anniversary of SmithSolve. It’s the perfect opportunity to thank our team, clients, partners, and friends across dozens of patient communities for making this milestone possible.

Together we’ve shaped, defined, and championed the rare disease movement. We’ve built lasting relationships, contributed to treatment breakthroughs, advanced educational campaigns, and supported policy and access wins. Most importantly, we’ve worked to fulfill our ultimate mission and measure of success: improving the lives of patients and their families.

While we have many reasons to celebrate, there is still much more to do. The insights and experience gained during our first 20 years prepare us for the opportunities and challenges ahead. Along the way, we’ve learned some basic truths that define and guide us: Listen First, Do What’s Hard, and Go the Distance.

As we mark our anniversary, we are filled with gratitude for you and everyone we have learned from along the way. Thank you for trusting SmithSolve to help turn patient voices into meaningful action. We’re excited by what’s ahead.

The SmithSolve team thinks differently, isn’t afraid to be bold, and charts a course guided by the goal of serving patients, rather than following the crowd. We see the big picture, understand that execution comes down to details, and strive to let our work speak for itself.

We work exclusively in healthcare, applying our knowledge of science, medicine, and the media. We gravitate toward companies with strong science and a compelling mission. As experts in rare disease communication, we are equally skilled at addressing the scientific, medical, clinical, social, economic, and emotional aspects of orphan diseases.

Our experience spans dozens of rare disease communities and biopharma companies, through all stages of orphan drug discovery, development, and commercialization. Members from our team are certified in healthcare regulatory compliance for Public Relations, Digital Promotion, and Advertising/Promotion through the Center for Communication Compliance.

Collectively, we have worked at some of the world’s leading pharmaceutical and biotechnology companies, public relations firms, and patient organizations. Clients involve us in diverse aspects of their businesses, leading to long-term partnerships. We are flexible in accommodating the different priorities and processes of our clients. We make sure you can access us whenever you need us.

Meet our hands-on team.

Healthcare is a global business. SmithSolve is proud to be part of a network of healthcare communications and marketing partners in more than 50 countries.

Leveraging this extensive health network allows us to employ an integrated approach to solving business challenges for pharmaceutical and biotechnology companies of all sizes and reach. We have a proven track record of implementing international campaigns, working with multiple agencies to deliver results that meet and exceed client expectations.

See our global network.