Careers

We thrive on creative, strategic thinking and are passionate about our work. If you like to be challenged and rewarded for your efforts, we’re the right fit for you.

We’re hiring!

  • Account Director/Vice President

    Account Director/Vice President

    SmithSolve provides a wide range of corporate communications, public relations and patient advocacy services to biopharmaceutical companies. Located in Morristown, NJ, we work exclusively in healthcare, applying our knowledge of science, medicine and the media environment. Companies of all sizes and across many therapeutic areas rely on us to solve diverse business challenges, from advancing corporate reputation to introducing breakthrough products and explaining science.

    The Account Director/Vice President will help set the strategy and manage day-to-day execution of communication programs for multiple clients, and also participate in business development activities as appropriate.

    The tasks:

    • Acting as a daily, proactive client liaison responsible for account and team direction
    • Planning and executing projects and assignments, such as corporate media relations, clinical data announcements, regulatory news, opinion leader development, patient advocacy, corporate branding, employee communication, social media monitoring and much more
    • Overseeing corporate media relations strategy with support from media specialists
    • Developing media strategies and provide direction to media specialists
    • Defining and delivering social media strategies, implementing plans and deliver results
    • Hiring and managing talent, internally and externally
    • Researching, developing and presenting programs for existing and new clients
    • Creating and managing budgets for clients

    The ideal candidate:

    • Has global healthcare public relations experience in specialty medicine in a corporate and/or public relations agency setting; experience in rare disorders is highly desired
    • Is able to analyze challenges from multiple perspectives (e.g. economic, medical, social) and propose and implement practical solutions
    • Has excellent written and oral communication skills—a must for this job
    • Possesses strong project management skills that deliver projects on time and coordinate with clients across all various levels and functions, including senior management
    • Demonstrates growth and experience in management roles, and works well with senior counselors and junior team members
    • Has experience in developing programs and materials; managing media relations and medical congress support; preparing messages and spokespeople
    • Capable of managing project budgets for profitability, growth
    • Demonstrates resourcefulness and flexibility in approach to project assignments
    • Holds a BA or equivalent degree

    The things we offer:

    • A casual boutique workplace with a family atmosphere
    • An annual incentive program
    • A referral bonus program
    • Medical, dental and vision insurance
    • Paid vacation days and holidays
    • A salary commensurate with experience

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  • Account Manager/Account Supervisor

    Account Manager/Account Supervisor

    SmithSolve is looking for an Account Manager/Account Supervisor to manage the day-to-day execution of communication programs for multiple clients.  The Account Manager will serve as a direct client contact, supporting the strategic direction of the project with strong writing and media relations skills.  The Account Manager will report to an Account Director and have day-to-day interaction with the President and CEO of the company.

    SmithSolve provides a full range of corporate communications, public relations and patient advocacy services to biopharmaceutical companies of all sizes. Located in Morristown, NJ, we’re skilled at solving problems and improving health through communications.  We’re passionate about our work and thrive on creative, strategic thinking. If you like to be challenged and rewarded for your efforts, we’re the right fit for you.

    Qualifications

    • Bachelor’s degree as well as a minimum of five years of healthcare experience in an agency or corporate setting
    • Strong writing and proofreading skills, including knowledge, use of AP Style
    • A dedication to delivering the highest-quality work product via attention to detail and time management
    • A passion for impacting the lives of patients each and every day

    Responsibilities

    Account Management

    • Assist Account Director in developing plans and programs including research, brainstorming and presentation
    • Manage and implement tactics as well as report results on projects and campaigns
    • Interface with the client to provide project updates and direct the team accordingly

    Communications Skills

    • Draft and review a wide range of editorial content including media materials, clinical data announcements, regulatory news, corporate branding, employee communications and social media
    • Demonstrate ability to translate complex scientific information into efficient and appropriate written documents
    • Serve as point of contact for physicians, patients, advocacy groups and vendors
    • Present ideas and recommendations effectively and with confidence

    Media Relations

    • Oversee daily media monitoring report, providing analysis, recommendations
    • Identify and develop relationships with target media and influencers
    • Support media relations team with insights, materials and coordination of interview opportunities
    • Possess knowledge and understanding of social media channels, including regulatory issues surrounding appropriate use

    Financial/Administrative

    • Develop and manage budgets and timelines
    • Participate in staff utilization, allocating team time as needed
    • Drive development of monthly activity reports for each client
    • Ensure compliance with time entry and expense reporting

    Business Development

    •  Participate in new business efforts including research, idea development and program development
    •  Work with Account Director to identify and pursue organic growth opportunities with current clients

    Staff Management

    • Manage junior staff to conduct day-to-day account support as well as oversee logistical coordination as needed
    • Help to hire, manage and supervise talent, both internally and externally

    Professionalism

    • Support the company’s vision and values, representing the company well in both internal and external interactions
    • Take a solution-driven approach in order to address challenges presented by clients and the industry at large
    • Accept and provide constructive criticism in order to deliver the highest-possible work product
    • Demonstrate resourcefulness, flexibility in approach to project assignments
    • Follow industry trends, emerging technology and share knowledge with others
    • Actively participate in agency, client and vendor meetings
    • Continually seek new ways to learn, improve and contribute

    Benefits

    • Casual workplace with a family atmosphere
    • Annual incentive program
    • Referral bonus program
    • Medical, dental and vision insurance
    • Paid vacation days and holidays
    • Salary commensurate with experience

     

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  • Senior Account Executive

    Senior Account Executive

    SmithSolve is looking for a Senior Account Executive (SAE) with at least three years of healthcare PR agency experience to manage the day-to-day execution of communication programs for multiple clients.  The SAE will play an integral role in the execution of account activities, with client exposure and opportunities to manage junior staff. The SAE will report to the Account Directors and have day-to-day interaction with the President and CEO of the company.

    SmithSolve provides a full range of corporate communications, public relations and patient advocacy services to biopharmaceutical companies of all sizes. Located in Morristown, NJ, we’re skilled at solving problems and improving health through communications.  We’re passionate about our work and thrive on creative, strategic thinking. If you like to be challenged and rewarded for your efforts, we’re the right fit for you.

     

    Qualifications

    • Bachelor’s degree as well as a minimum of three years of agency experience working on pharma/biotech accounts
    • Strong writing and proofreading skills, including knowledge, use of AP Style
    • A dedication to delivering the highest-quality work product via attention to detail and time management
    • A passion for impacting the lives of patients each and every day

    Responsibilities

    Account Management

    • Demonstrate solid understanding of key client information, including products and services, stakeholders, industry and competitors
    • Support the development of plans, programs via research, idea development
    • Implement tactics as well as report results on projects and campaigns
    • Interface with the client to provide project updates and direct the team accordingly

    Communications Skills

    • Draft a wide range of editorial content including media materials, clinical data announcements, regulatory news, corporate branding, employee communications and social media
    • Serve as point of contact for physicians, patients, advocacy groups and vendors
    • Formulate ideas and recommendations with rationale and clarity
    • Demonstrate ability to understand scientific information, such as data abstracts and publications

    Media Relations

    • Oversee daily media monitoring report, providing analysis and identification of new media targets as needed
    • Identify target media and influencers based on daily monitoring activities
    • Support media relations team with materials, coordination of interviews
    • Possess knowledge and understanding of social media channels

    Financial/Administrative

    • Develop and manage timelines
    • Support supervisors in budget management including researching costs, tracking expenses and developing invoices
    • Develop monthly activity reports for each client
    • Ensure compliance with time entry and expense reporting

    Business Development

    • Participate in new business efforts including research, idea development and program development

    Staff Management

    • Manage junior staff for account-related, logistical and administrative activities

    Professionalism

    • Support the company’s vision and values, representing the company well in both internal and external interactions
    • Take a solution-driven approach in order to address challenges presented by clients and the industry at large
    • Accept and provide constructive criticism in order to deliver the highest-possible work product
    • Demonstrate resourcefulness and flexibility in approach to project assignments
    • Follow industry trends and emerging technology and share knowledge with others
    • Actively participate in agency, client and vendor meetings
    • Continually seek new ways to learn, improve and contribute

    Benefits

    • Casual workplace with a family atmosphere
    • Annual incentive program
    • Referral bonus program
    • Medical, dental and vision insurance
    • Paid vacation days and holidays
    • Salary commensurate with experience

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  • Administrative Assistant/Office Manager

    Administrative Assistant/Office Manager

    Qualifications

    • Minimum 3 years office management/administrative experience required
    • Bachelor’s degree preferred, with previous administrative and/or PR/communications experience or internships highly desired
    • Microsoft Office and Outlook skills
    • Process managing and reporting skills
    • Strong administrative writing and proofreading skills
    • Excellent organizational skills
    • Strong verbal communication skills
    • High level of professionalism
    • Dedication to delivering the highest-quality work product via attention to detail and time management
    • Passion for impacting the lives of patients each and every day

    Responsibilities

    Management of Office Services

    • Assist President/CEO with scheduling and calendar management, helping to prioritize activities, addressing potential conflicts and preparing necessary documents/background to have on hand for each appointment
    • Oversee travel and logistical arrangements for staff as needed, including flights, hotel, car service, restaurant reservations
    • Answer phones, coordinate with conference call and online meeting services to facilitate conference capabilities
    • Execute clerical and administrative functions
    • Maintain workflow and office efficiency by studying methods; developing reporting procedures
    • Plan and implement office systems, layout, supply and equipment procurement
    • Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, and budgetary and personnel requirements, then implementing changes as needed
    • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
    • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
    • Organize office operations and procedures
    • Gain basic understanding of key client information, including products and services, stakeholders, industry and competitors
    • Greet clients and guests arriving at the office
    • Ensure office kitchen is appropriately stocked and maintained, including:
      • Grocery, Costco and coffee orders/deliveries
      • Re-stocking supplies each night for morning use
      • Daily re-stocking of refrigerator
      • Weekly clean out of the refrigerator
      • Daily cleaning of countertops and sinks, including washing dishes as needed
      • Anticipate needed supplies
    • Coordinate with building management re: office operations and staff parking, including monthly parking renewals, office repairs and/or improvements
    • Maintain and organize all periodical subscriptions, including both hard copy and electronic distribution to appropriate staff members and overseeing subscription and renewal process
    • Plan internal events such as planning sessions, holiday parties or office open houses including venue selection, food and beverage, signage and entertainment as needed
    • Establish office standards and procedures to ensure easy-to-follow process in event of absence or transition of responsibilities
    • Perform other related duties as required to contribute to team efforts

    Maintenance of Office Records

    • Ensure filing systems are maintained and up to date
    • Design filing systems

    Professionalism

    • Support the company’s vision and values, representing the company well in both internal and external interactions
    • Take a solution-driven approach in order to address challenges presented by clients and the industry at large
    • Accept and provide constructive criticism in order to deliver the highest-possible work product
    • Demonstrate resourcefulness and flexibility in approach to project assignments
    • Actively participate in agency, client and vendor meetings
    • Continually seek new ways to learn, improve and contribute

    Benefits

    • Casual workplace with a family atmosphere
    • Annual incentive program
    • Referral bonus program
    • Medical, dental and vision insurance
    • Paid vacation days and holidays
    • Salary commensurate with experience

    Principals only. Recruiters, please don’t contact this job poster. Do not contact us with unsolicited services or offers.

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  • Account Coordinator

    Account Coordinator

    SmithSolve is looking for an Account Coordinator.  This is an entry-level position offering exposure and learning opportunities as part of our account teams, while performing administrative functions as needed. The Account Coordinator will report to an Account Director or Account Manager and have day-to-day interaction with senior members of the team.

    SmithSolve provides a full range of corporate communications, public relations and patient advocacy services to biopharmaceutical companies of all sizes. Located in Morristown, NJ, we’re skilled at solving problems and improving health through communications.  We’re passionate about our work and thrive on creative, strategic thinking. If you like to be challenged and rewarded for your efforts, we’re the right fit for you.

     

    Qualifications

    • Bachelor’s degree; at least one year of previous PR/communications experience is highly preferred
    • Strong writing and proofreading skills
    • A dedication to delivering the highest-quality work product via attention to detail and time management
    • A passion for impacting the lives of patients each and every day

    Responsibilities

    Account Management

    • Gain basic understanding of key client information, including products and services, stakeholders, industry and competitors
    • Participate in weekly client calls, internal team meetings and brainstorms as appropriate, including offering suggestions and ideas as well as taking notes and distributing as follow up
    • Assist supervisors with results reporting, including collecting and compiling media placements and multimedia assets, presenting via video, Powerpoint or word document for client delivery
    • Oversee news release distribution process via PRNewswire, Marketwire, etc. including proofing of final copy, confirmation of distribution channel and timing and ongoing vendor coordination
    • Facilitate and organize all documents in shared drive to allow for easy access by team members

    Communications Skills

    • Draft wide range of editorial content including media materials, employee communications and social media
    • Organize thoughts in logical, clear and concise manner
    • Incorporate feedback and edits on written materials
    • Utilize WordPress to maintain and update agency and client websites
    • Serve as point of contact for physicians, patients, advocacy groups and vendors

    Media Relations

    • Compile daily media monitoring report, including reading and identifying relevant news items and working with supervisors to provide analysis while identify new media targets
    • Maintaining media lists, including researching and updating contact information as well as real-time tracking of key reporters and outlets
    • Possess familiarity with social media channels

    Financial/Administrative

    • Maintain activity trackers and timelines in order to provide regular updates to clients
    • Draft monthly activity reports based on participation in team meetings and notes as collected in time entry system
    • Provide logistical support for client and agency activities including securing meeting space, arranging travel and meals, ordering gifts and collateral, coordinating shipping and delivery
    • Assist in office operations including hospitality and supplies to ensure team is supported
    • Ensure compliance with time entry and expense reporting

    Business Development

    • As requested, provide support to team working on new business efforts including research and logistical coordination

    Professionalism

    • Support the company’s vision and values, representing the company well in both internal and external interactions
    • Take a solution-driven approach in order to address challenges presented by clients and the industry at large
    • Accept and provide constructive criticism in order to deliver the highest-possible work product
    • Demonstrate resourcefulness and flexibility in approach to project assignments
    • Follow industry trends and emerging technology
    • Actively participate in agency, client and vendor meetings
    • Continually seek new ways to learn, improve and contribute

    Benefits

    • Casual workplace with a family atmosphere
    • Annual incentive program
    • Referral bonus program
    • Medical, dental and vision insurance
    • Paid vacation days and holidays
    • Salary commensurate with experience

     

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    You can also apply for this position here:

    healthcare PR jobs with SmithSolve

  • Internships

    Internships

    We are currently accepting applications for summer 2016 college internships. Our program includes important tasks and support work in our busy communications firm. All majors are considered, but students with a desire to pursue a career in communications, patient advocacy and public relations are our ideal candidates. Strong computer, organizational and communications skills are a must. Credit may be received for the internship.

    Successful applicants will gain real-world experience and valuable insight into in the healthcare communications and public relations field. We are a busy, growing firm that expects students to be self-motivated and diligent, and in return we give interns meaningful, rewarding work.

    The tasks:

    • Media and social media outlet monitoring
    • Business development database entry
    • Vendor and consultant correspondence (web designers, video production teams, writers and more)
    • Document and presentation reformatting, editing and proofreading
    • Research
    • Administrative responsibilities

    The ideal candidate has:

    • Strong writing skills
    • Acute Attention to detail
    • Excellent interpersonal skills
    • An ability to work productively as part of a team
    • Critical thinking skills
    • Self-motivation
    • Experience with Microsoft Word, Excel and PowerPoint
    • Exceptional research skills
    • Knowledge of social media administration and monitoring
    • Experience with WordPress is a plus

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“SmithSolve gives me the opportunity to learn something new every day, which means my skills and confidence are constantly growing. This encourages me to better serve our clients and the patient communities they help as well.”

Hillary Titus
Account Executive